lbaje Terms & Conditions

General Provisions

These Terms & Conditions ("Terms") form a legally binding agreement between the lbaje platform ("Platform", "we", "our") and its users ("User", "you"). By accessing this platform, creating an account, or using any service, you fully agree to these Terms.

lbaje operates an online betting and casino platform for players in Bangladesh, offering cricket betting, slot games, live casino, and other gaming services. The platform is secured with SSL encryption technology and is committed to ensuring fair play.

These Terms apply to all services provided by lbaje, including the website, mobile version, and any future applications. If you have any questions about any part of this document, please contact our support team before using the service.

Account Registration & Eligibility

2.1 Registration Requirements

To create an account on lbaje, you must meet the following requirements:

• You must be at least 21 years of age.
• You must provide genuine and accurate personal information.
• You are registering on your own behalf and not for any third party.
• Each person may operate only one account.

2.2 Accuracy of Information

All information provided at registration must be true, complete, and up to date. If false or misleading information is provided, lbaje reserves the right to suspend or permanently close the account at any time. To change the name or details registered on an account, you must contact the support team and complete identity verification.

2.3 Single Account Policy

Each user may hold only one account. If the same person operates multiple accounts, all of those accounts will be closed and the balances held in them may be forfeited. Operating multiple accounts from the same household or IP address may also be treated as a violation of the single account policy.

Age Verification & Responsibility

lbaje is for users aged 21 and over only. Use of this platform by minors is strictly prohibited. We may at any time request proof of age in the form of a national identity card, passport, or birth certificate.

It is each user's own responsibility to keep their account secure and to prevent minors from gaining access. The account holder bears full responsibility for all consequences of account use.

Account Security

4.1 Password Protection

It is your responsibility to keep your account login credentials (username and password) completely confidential. lbaje will never ask for your password by phone or email. Use a strong password and change it regularly.

4.2 Unauthorized Access

If you suspect any unauthorized access to your account, notify our support team immediately. You are responsible for all activity carried out on your account until you inform us of the breach and we take appropriate action.

4.3 Right to Close Accounts

lbaje may suspend or close any account in the following circumstances:

• Breach of the Terms.
• Suspicion of fraudulent or deceptive activity.
• Provision of false information.
• Offensive behavior toward other users or staff.
• Attempts to hack the account or breach security.

Deposit & Withdrawal Policy

5.1 Deposit Methods & Limits

The following methods are supported for depositing funds on lbaje:

• bKash
• Nagad
• Rocket (Dutch-Bangla Bank mobile wallet)
• Upay

The minimum deposit amount is ৳300 (applicable to all methods). Please contact our support team regarding any maximum deposit limits.

5.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made to the same payment method used for the deposit.

5.3 Verification Requirements

Identity verification may be required before a withdrawal is processed. To avoid delays, you should submit the necessary documents as soon as your account is created. Some withdrawal requests may be held for additional verification in order to prevent fraud.

Bonuses & Promotional Offers

6.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Deposit ৳18,000 and receive the maximum ৳10,000 bonus, giving a total balance of ৳28,000.

6.2 Wagering Requirements

Winnings from bonuses must meet wagering requirements before they can be withdrawn. Wagering is calculated on the bonus amount only (not on the deposit plus bonus). Example: ৳1,200 bonus × 20 = a total of ৳24,000 must be wagered before bonus winnings can be withdrawn.

6.3 General Bonus Rules

• A bonus may be claimed once only.
• Bonuses cannot be transferred to another user.
• If a bonus is claimed from multiple accounts, all accounts will be closed.
• lbaje reserves the right to change, suspend, or cancel any promotional offer at any time.
• Bonuses that are not used within a specified period after being credited may expire.

Betting Rules

7.1 Rules for Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. Bet outcomes are determined by the official result of the relevant event. In the case of any disputed event, lbaje's decision shall be considered final.

7.2 Minimum & Maximum Bets

Minimum and maximum bet limits are set separately for each game and market. These limits are shown on the relevant game or event page. lbaje reserves the right to change the bet limits for any user.

7.3 Technical Errors

If a bet is accepted at incorrect odds due to a software or hardware error, that bet may be declared void and the staked amount will be returned. Attempting to profit from technical issues is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on lbaje:

1. Attempting to win through fraud, deception, or illegal means.
2. Using bots, automated software, or artificial intelligence to play games.
3. Attempting to gain unauthorized access to another user's account.
4. Opening multiple accounts to claim bonuses repeatedly.
5. Money laundering or transactions involving illegal funds.
6. Threatening or harassing staff or other users.
7. Deliberately exploiting technical vulnerabilities or bugs in the platform.
8. Operating an account while concealing your identity.

Responsible Gaming

lbaje is firmly committed to responsible gaming. We believe that gaming should be for entertainment, not as a solution to financial problems.

If you feel that gambling is having a negative impact on your life or the life of your family, please contact our support team. We offer the following tools:

• Self-exclusion — the option to temporarily close your own account for a set period.
• Deposit limits — the option to set daily, weekly, or monthly deposit limits.
• Reality checks — reminders at regular intervals.
• Permanent account closure.

For more information, please visit our Responsible Gaming page.

Dispute Resolution

10.1 How to Submit a Complaint

If you have a dispute or complaint, please first contact our support team via live chat or email. Most issues can be resolved quickly through discussion.

10.2 Formal Complaints

If the issue is not resolved through initial discussion, a formal complaint may be submitted by email to [email protected]. Please include your account details, the date of the incident, and a full description of what happened.

10.3 Final Decision

In any dispute, the decision of lbaje's authority is final and binding. Gaming records and logs will be treated as the authoritative evidence in all disputes.

Privacy & Data Protection

Protecting your personal information is our top priority. lbaje uses SSL encryption technology to keep all transactions and personal data secure.

We collect your information for the following purposes:

• Account management and identity verification.
• Payment processing and ensuring the security of financial transactions.
• Providing customer support.
• Fraud prevention and ensuring security.

Your information is never sold to third parties. For more details, please read our Privacy Policy.

Limitation of Liability

lbaje is not responsible for the following:

• Losses resulting from interruptions to gameplay caused by internet disconnection or technical issues.
• Delays caused by issues with third-party payment providers' systems.
• Losses resulting from user negligence or unauthorized use of an account.
• External events (natural disasters, cyberattacks, etc.) that are beyond our control.

In the event of a technical error, lbaje always strives to resolve the issue promptly. However, the amount of compensation payable in such cases may be limited.

Changes to Terms

lbaje reserves the right to change, revise, or update these terms at any time. If any significant changes are made, users will be notified when logging into their account or via email.

Continued use of the platform after the updated terms have been published will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

Contact & Support

For any questions or clarifications regarding these terms, please contact our support team:

• Live Chat: Active 24/7, accessible from any page on the site.
• Email: [email protected]
• Language: Support is available in Bengali and English.

Our support team is ready to answer any legal questions. However, these terms are not a substitute for legal advice — it is always advisable to seek professional guidance on specific legal matters.

Thank you for reading these terms. Our goal is to make your experience on lbaje safe, transparent, and enjoyable.